Last Updated: September 22, 2024

At MetaPlus LLC, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, website, and software products. By using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you provide directly to us, such as your name, email address, phone number, billing information, and any other details you choose to provide when you:

• Sign up for our services or products
• Request customer support
• Subscribe to newsletters or other communications
• Participate in surveys, promotions, or events

b. Technical Information

We collect technical information automatically when you use our services, including:

• Device Information: Information about the device you use to access our services, such as hardware model, operating system, and IP address.
• Usage Information: Details about your usage of our services, such as time and duration of access, pages viewed, and interactions with our software.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, understand how you use our services, and customize content and advertising.

2. How We Use Your Information

MetaPlus LLC uses the information we collect to:

• Provide, maintain, and improve our software products and services
• Process your transactions and manage your account
• Respond to your inquiries and provide customer support
• Personalize your experience with our services
• Send you updates, promotional materials, and other information you may find valuable (you can opt out at any time)
• Monitor and analyze trends, usage, and activities in connection with our services
• Comply with legal obligations and protect our rights and the safety of our users and the public

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that provide services on our behalf, such as payment processing, data analysis, and customer support. These companies are contractually obligated to protect your information and use it only for the services they provide.
• Legal Requirements: If required by law, we may disclose your information in response to a subpoena, court order, or other legal process, or to protect the rights, property, or safety of MetaPlus LLC, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes and give you the opportunity to opt-out before your information is transferred or becomes subject to a different privacy policy.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the right to:

• Access and Update Your Information: You can access, correct, or update your personal information at any time by logging into your account or contacting us directly.
• Opt-Out of Communications: You can opt out of receiving promotional emails from us by following the instructions in those emails. You may also contact us to be removed from our mailing lists.
• Delete Your Information: You may request that we delete your personal information, subject to certain legal obligations. We will take reasonable steps to comply with your request.

6. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

MetaPlus LLC, France Contact Office
135 Rue Albert Einstein 13290 Aix-en-Provence, France
Email: info@metaplus.llc